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Last updated: February 23, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the BOOK ONLINE feature and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide HVAC services to You, including – but not limited to – heating, air conditioning and commercial HVAC. By using the BOOK ONLINE feature (blue button above), You agree to the collection and use of information in accordance with this Privacy Policy.

We will never sell Your Customer information with third parties for ANY purposes including for marketing.

Definitions

For the purposes of this Privacy Policy:

  • Book Service means a unique service request created by You by clicking the BOOK ONLINE button on our Website.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Ronnie Jones AC and Heating, 20622 Anson Way Wildomar California 92595.
  • Country refers to: California, United States.
  • Device means any device that can access the BOOK ONLINE feature of our Website such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an individual.
  • Service refers to the Website and our BOOK ONLINE feature to request a service call from Us to your home or business.
  • Service Provider means any person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, or provide the Service on behalf of the Company.
  • Usage Data refers to data collected by the use of You clicking the BOOK ONLINE feature on our Website.
  • Website refers to Ronnie Jones AC and Heating, accessible from https://ronniejoneshvac.com/
  • You / Customer means the individual accessing or using the Service provided by our Company.

 

Collecting and Using Your Personal Data

Types of Data Collected

While using Our Service, specifically our BOOK ONLINE feature, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City

Use of Your Personal Data

The Company may use Personal Data for the following purposes ONLY:

  • To provide and maintain our HVAC Service, including to monitor the usage of our Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile communication APP related to Our products or Our contracted services.
  • To provide You with news and information about other goods and services, which we offer that are similar to those that you have already purchased or enquired about, or to ask for reviews of Our services, unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to complete service calls, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to any other organization or country.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Links to Other Websites

Our Website may contain links to other websites that are not operated by Us. If You click on a third party link, for example, Financing, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • By email: jones_hvac@icloud.com